Authorised Property Access When You Are Abroad

Set the remote project boundary

Having a key available is not the same as having authority to enter and work. Remote access should identify who gives permission, who controls the key, which spaces are included and how building rules or site restrictions will be respected.

Confirm the people, property and timing

Use the owner, developer, agent or another authorised representative as the recorded access contact.

• Confirm the address, unit, key collection method and appointment window.
• State whether lifts, loading areas, parking permits or site inductions are required.
• Limit access to the agreed purpose and protect unrelated personal information.

Keep each stage in one current record

Create one access note for the appointment and share it with every necessary party. If the key holder, date or site rules change, update that note before the team travels rather than relying on an informal handover.

Remove assumptions before delivery

Accepting access instructions from someone whose authority is unclear.

• Collecting a key without confirming that the property is ready and safe.
• Leaving alarms, parking or lift reservations until the delivery team arrives.

Agree the next practical step

Tell TODOMUEBLE who controls access and what stage the home has reached. The team can identify the practical arrangements that must be confirmed for the proposed visit or delivery.

Frequently asked questions

Who can authorise access when the owner is abroad?

The owner or an expressly authorised representative can arrange access. The key holder’s identity and authority should be clear before any visit.

What should an access note include?

Include the exact unit, key collection, appointment window, alarms, parking or lift rules, site restrictions and the contact who can resolve an access problem.

Can a key holder confirm delivery without the owner?

A key holder may acknowledge an agreed delivery when authorised, but cannot change products or commercial terms unless that separate authority has also been given.

Sources and review date

• TODOMUEBLE International — English home (Live page)
• TODOMUEBLE — remote home-furnishing service (Live page)
• TODOMUEBLE — Why TODOMUEBLE (Live page)